Are you using online training effectively?
Published on 01 Dec 2020 by Emma Eynon
Many of us fall into the same pitfalls when it comes to training. In these times, we are presented with a whole host of online training options - all available at our fingertips. But are you choosing the RIGHT training?
Often this comes down to a dilemma of the need for training. Perhaps you have an employee who needs to learn "how to do something" and you want to provide them with a resource or tutorial to resolve this.
When choosing training, often the first question asked is - "will the student be able to do x, y, and z?" This then means the training option is evaluated on the premise of it being a "how to..." guide.
But is this the right approach? If you learn how to do something one particular way, like a sequence of button presses, or a line of code to copy and paste; then what happens when it all changes with the next software update or technology release?
What happens when an error occurs, or the buttons are moved, or the display changes, or anything else prevents the process steps from being followed? Now you need another "how to" which, if available, costs more money yet again.
We've all been frustrated when facebook updates its layout, or Microsoft changes where it stores its settings. So for businesses who want to invest in their staff, teach them understanding instead.
Training that offers core understanding can be applied to many more scenarios - making it a far better value investment and offers long term rewards to your business. For now employees can adapt to change, and even contribute to improvements.
I am sure we've all heard this age old proverb:
"Give a man a fish, and he'll eat for a day. Teach him how to fish and he'll feed himself his whole life."
It is worth considering this when choosing between training options for your team.
At Fantom Factory, we believe strongly in teaching the core understanding behind technology - essentially the WHY behind it. The "how to" is used in examples to demonstrate and consolidate the core learning concepts. This way, our training stays valid through technology versions and option changes, thereby providing value for your investment.
For example, part of our SkySpark Analyst course teaches the understanding of WHY we would analyse data from SkySpark Rules or Points. This gives our students an understanding of how these may be better customised for their own unique work environments, according to their data goals.
Surely, this is better long term value for the training investment, than just learning which buttons press and options to click, for each version of SkySpark?